Website terms of use
What this site offers, what it does not commit to, what you may do with it and what we ask you not to do.
Version 2.0 · Last updated:
Purpose and acceptance
These terms govern the use of teralinksn.com, published by TeraLink Ubuntu. Browsing it, filling in a form on it or talking to its assistant amounts to acceptance. If any point seems unacceptable to you, do not use the site — and tell us: we would rather hear an objection than see a silent departure.
They govern the website only. Four other documents take over elsewhere, and they prevail in their own field.
| Document | What it governs |
|---|---|
| Legal notice | Who publishes this site, who hosts it, whom to address. |
| Privacy policy | What we do with personal data. |
| General terms of sale | Any service sold against a quote. |
| Software licence | The use of the software we publish. |
In the event of a contradiction, the specific contract you signed prevails over the general documents, and a special document prevails over this one.
Access to the site
The site is freely accessible, with no account to create. Connection costs and the equipment needed remain your responsibility.
We may modify, suspend or discontinue it at any time, in particular for maintenance. We are not bound to any stated availability figure on a freely accessible site, and we will not pretend otherwise.
Certain parts of the site are restricted: the administration area, and the appointment-management pages reached through a tokenised link. Accessing them without authorisation, or attempting to, is prohibited.
Status of the information published
The site is an information and presentation site. Service descriptions, indicative durations, price estimates and worked examples are given in good faith, for information only, and may change without notice.
An estimate obtained online is not an offer. It commits the agency to no price, no timeline and no scope. Only a written, dated quote signed by both parties forms a commitment — the general terms of sale describe how one is formed.
The work shown is published with the agreement of the clients concerned. It illustrates work carried out; it does not predict the outcome of another project.
Prohibited uses
The list below is closed and deliberately precise. A prohibition that cannot be stated clearly has no place in terms of use.
- Impairing the operation of the site: flooding the forms, circumventing rate limiting, injecting code, exploiting a vulnerability, probing the infrastructure without prior written authorisation.
- Accessing what is not public: the administration area, third-party accounts, tokenised links not intended for you, undocumented application endpoints.
- Bulk extraction of the content by any automated means — scraping, mirroring, a repurposed crawler — beyond what a search engine does in order to index a page.
- Building a training dataset from the content of this site, or training, fine-tuning or evaluating an artificial-intelligence model on it, without prior written authorisation.
- Submitting unlawful content through a form or to the assistant: abusive, discriminatory or threatening statements, infringing content, impersonation of a third party, other people’s personal data disclosed without right.
- Using the forms for canvassing or for automated sending.
We may block access that breaches these rules, without notice where the security of the service is at stake, and bring whatever proceedings the law allows.
What you send us
A message, a brief submitted through a form, a question put to the assistant: you remain the owner of it. We use it only to answer you and, where applicable, to prepare a proposal. We do not publish it, we do not sell it, and we do not train any artificial-intelligence model on it.
You warrant that you have the right to send us what you send, and that this content infringes nobody’s rights.
The conversational assistant is not a confidential channel. Your messages are sent to a language-model provider established outside Senegal for processing. Do not write credentials, passwords, trade secrets, or data about a third party’s health or personal situation there. The details are in the privacy policy.
The assistant’s answers are produced by a statistical model. They may be inaccurate or incomplete, and they do not bind the agency: no price, timeline or guarantee stated by the assistant amounts to a commitment. Check with a person before deciding.
Intellectual property
The site, its code, texts, visuals and database belong to TeraLink Ubuntu or to its licensors. The conditions under which they may be reused are set out in the legal notice.
What this document does not settle: the ownership of the deliverables of an engagement — see the general terms of sale — and that of the software we publish — see the software licence. These are two separate questions, and confusing them has cost more than one agency dearly.
Liability
We take reasonable steps to keep the site accurate, available and secure. We do not guarantee the absence of errors, continuity of access, or compatibility with every device.
We are not liable for indirect damage, nor for damage resulting from an interruption attributable to a third party, to your equipment, to your access provider or to force majeure.
Nothing in this document limits our liability in the event of wilful misconduct, gross negligence, harm to a person’s physical integrity, or in cases where the applicable law prohibits such a limitation.
Changes to these terms
These terms may be amended. The version in force is the one published on this page, with its revision date and version number at the top. An amendment does not apply retroactively to an order already placed.
Governing law and disputes
This document is governed by Senegalese law. In the event of a dispute, the parties undertake to seek an amicable solution; failing agreement within thirty days of the first written claim, the dispute is brought before the competent courts of Dakar.
If you use this site as a consumer residing in the European Union, this clause deprives you of none of the mandatory protections granted to you by the law of your country of residence, nor of the right to bring proceedings before that country’s courts.
Contact us
For any question about this document, to exercise your rights or to report a problem: